Effective Date: 1 Jan 2024
At Bliss Shala, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the personal information of our clients and visitors.
By visiting our website or participating in our programs and services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Personal Information
- Registration Information: When you sign up for classes, workshops, or events at Bliss Shala, we may ask for your name, email address, phone number, emergency contact, and any health-related information you provide that is necessary for your safety during yoga sessions (e.g., injuries, medical conditions).
- Payment Information: If you make a payment for classes or services, we may collect billing information such as credit card details, billing address, and other payment-related information. This information is processed securely by our payment processor.
Non-Personal Information
- Website Usage: We may collect non-identifiable data such as your IP address, browser type, and pages visited on our website, which helps us analyze trends and improve our site’s functionality and user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your class registrations, memberships, or event bookings.
- To communicate with you about your schedule, appointments, and any updates related to our services.
- To send you promotional materials, newsletters, or other information you have opted into receiving.
- To ensure your safety and wellness during yoga sessions by accommodating any health conditions or special needs.
- To process payments securely and ensure transactions are completed.
- To improve our services and website functionality based on your preferences and feedback.
3. How We Protect Your Information
We take the security of your personal information seriously. Here are the measures we implement to protect your data:
- Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive data transmitted over the internet, such as payment information.
- Secure Storage: Personal information is stored securely in compliance with applicable laws and best practices.
- Access Control: Only authorized personnel have access to your information. We ensure that any third-party service providers (such as payment processors) comply with privacy and security standards.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our studio or providing services to you, including:
- Payment processors (for handling transactions)
- Email marketing platforms (for sending newsletters and updates)
- Health and safety professionals (in case of emergencies, and only with your consent)
These third parties are required to keep your information confidential and are not allowed to use it for their own purposes.
We may also disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may access, correct, or update your personal information at any time by contacting us or through your online account if applicable.
- Opt-Out: You can unsubscribe from our promotional emails or newsletters at any time by following the “unsubscribe” link in the email or by contacting us directly.
- Data Deletion: If you wish to delete your personal information, please contact us, and we will take reasonable steps to accommodate your request, subject to any legal obligations we may have to retain certain data.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small files placed on your device that help us analyze web traffic, customize content, and improve site functionality. You can adjust your browser settings to block or delete cookies, though this may impact the user experience on our site.
7. Children’s Privacy
Bliss Shala does not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the updated policy will be effective as of the date of publication.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
[Address] 61 Bright Hill Drive
[Phone Number] +65 88351498
[Email Address] info@blissshala.com
By participating in our services, you consent to the collection and use of your information as outlined in this Privacy Policy.